At Trendy Collection Hub, we are committed to ensuring that your shopping experience is as seamless and satisfying as possible. Our Products Shipping & Returns Policy is designed to provide clarity on the processes, timelines, and options available when it comes to receiving your orders and addressing any concerns you may have.
Shipping Information
1. Order Processing Time: Orders are typically processed within 1-2 business days. During high-demand periods, it may take a little longer, but we strive to get your items ready for shipping as quickly as possible.
2. Shipping Options: We offer various shipping options to accommodate your needs. You can choose between standard and expedited shipping during checkout. Shipping fees and estimated delivery times will be provided for your convenience.
3. Shipping Destinations: We provide domestic and international shipping to a wide range of destinations. Please note that international shipping costs and delivery times may vary based on your location and local customs regulations.
4. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package and monitor its progress. products shipping
5. Shipping Partners: We work with trusted shipping partners to ensure reliable and efficient delivery. However, please understand that once the package is handed over to the carrier, we have limited control over the exact delivery timeframe.
Shipping Rates
| Standard shipping | 5-14 days | $8.00 |
| Expedited shipping | 4-7 days | $12.00 |
| Express shipping | 1-3 days | $18.00 |
Note: Free shipping on the order of $100 or more (Processing time is 2 days)
Returns and Exchanges
1. Return Eligibility: We want you to love your purchases, but if you’re not entirely satisfied, we offer a hassle-free return process. To be eligible for a return, the item must be in its original condition, unworn, and with all tags attached.
2. Initiating a Return: To initiate a return, visit our Returns and Exchanges page on our website. Follow the provided instructions, including selecting the reason for the return and providing any necessary details.
3. Return Deadline: Typically, returns must be initiated within 30 days of receiving your order. However, please check the specific return window for your item, as some products may have different return policies.
4. Return Shipping: While we strive to provide easy returns, return shipping costs may be the responsibility of the customer, unless the return is due to a defect or an error on our part. We recommend using a trackable products shipping method for returns.
5. Refunds and Exchanges: Once we receive and inspect your returned item, we will process your refund or exchange. Refunds are typically issued to the original payment method, and exchanges will be processed promptly.
6. Refund Processing Time: Refunds may take several business days to process, depending on your payment provider. Please allow some time for the refund to appear in your account.
7. Defective or Incorrect Items: If you receive a defective or incorrect item, please contact our customer support immediately. We will resolve the issue and provide instructions for the return or exchange.
Customer Support
Our customer support team is here to assist you throughout the shipping and returns process. If you have any questions, concerns, or need further assistance, please don’t hesitate to contact us. We are committed to providing exceptional service and ensuring your satisfaction.
Policy Updates
We may update our products shipping & Returns Policy to reflect changes in our processes or to comply with legal requirements. Any updates will be communicated through our website. We recommend reviewing this policy periodically for any changes.
Contact Us
Our customer support team is here to assist you throughout the return process. If you have any questions, concerns, or need further assistance, please don’t hesitate to contact us. We are committed to providing exceptional service and ensuring your satisfaction.